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Archive for the ‘svcmgmt’ Category

https://www.ibm.com/developerworks/mydeveloperworks/blogs/a9ba1efe-b731-4317-9724-a181d6155e3a/entry/where_is_my_whopper5?lang=en

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This IBM Maximo technote presents a step-by-step procedure to invoke an End Point using an Invocation Channel.

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Implementing IBM Tivoli Service Request Manager V7.1 Service Desk (URL:http://bit.ly/5ckX8R) (tags: ibm tivoli redbooks svcmgmt itil)

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This presentation explains the use of the e-mail listener in combination with formatted e-mails to generate, query, update, and change the status of tickets (URL:http://bit.ly/4VJcvY) (tags: ibm tivoli maximo svcmgmt learning tsrm)

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