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Archive for January, 2010

Implementing IBM Tivoli Service Request Manager V7.1 Service Desk (URL:http://bit.ly/5ckX8R) (tags: ibm tivoli redbooks svcmgmt itil)

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This presentation explains the use of the e-mail listener in combination with formatted e-mails to generate, query, update, and change the status of tickets (URL:http://bit.ly/4VJcvY) (tags: ibm tivoli maximo svcmgmt learning tsrm)

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This demonstration shows how Tivoli® Asset Management for IT helps efficiently manage an IT Asset throughout its full ‘Plan, Acquire, Deploy, Manage, and Retire’ life-cycle process. You have to be registered at the Service Management Resource Center site in order to see this page. (URL: http://bit.ly/5yVX2u) (tag: ibm tivoli amit maximo assetmgm demo flash)

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Check out the IBM Education Assistant (IEA) now with presentations, Teach Me Demonstrations, tutorials, and resource links for IBM® Tivoli® Maximo Asset Management. (URL: http://bit.ly/53HnmE) (tags: ibm tivoli maximo assetmgmt learning mam)

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Check out the IBM Education Assistant (IEA) now with presentations, Teach Me Demonstrations, tutorials, and resource links for IBM® Tivoli® Asset Management for IT. (URL: http://bit.ly/8vmw2m) (tags: ibm tivoli maximo assetmgmt learning amit)

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In the Job Plans application, Planned Materials can be added on the Job Plan tab, Materials sub-tab. Read this IBM Technote (FAQ) on how to enable the Vendor field so it can be edited (http://bit.ly/77lMZS). maximo

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I found this post on IBM Maximo’s developerWorks forum with information on how to fix a problem with Actuate after upgrading Maximo to version 6.2.5 (http://bit.ly/7VjXjv)

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